TERMS & CONDITIONS

HOW TO PLACE YOUR ORDER

ONLINE / EMAIL / PHONE

Brisbane: orders@finofoods.com.au

Ph:(07)3899 9414

Sydney: syd.orders@finofoods.com.au

Ph:(02)9071 0003

Canberra: act.orders@finofoods.com.au

Ph:(02)9071 0003

CUT OFF TIMES

Phone orders may be placed up until 4:30pm

Email orders may be placed up until 8pm.

Online orders may be placed up until 9pm.

As a default, orders placed after these times will be scheduled for your next following delivery day.

DELIVERY TIMES

We do our best to get your delivery to you as quickly as possible, but traffic and workloads mean that we cannot guarantee specific delivery times. Please keep this is mind when ordering and ensure you have sufficient supply for service.

We are unable to avoid deliveries during certain hours, however we will endeavour to cause minimum disruption during your busy periods.

BACK ORDER POLICY

Back orders remain open until the end of the business week. Please advise us if you would like your order to remain on back order until the product is back in stock.

PRODUCT AVAILABILITY

Our products are produced by small artisan producers and products may be unavailable or in limited supply from time to time.

PRODUCT RANGE AND PRICE

Please consult our online store for the latest pricing, availability and product details. Feel free to contact us for any further information.

PAYMENT

Payments can be made by EFT cheque, cash or by credit card with our office. Credit Card fees apply, please contact us for details.

PAYMENT TERMS

If we provide credit, our terms are strictly applicable. If you are experiencing financial difficulties, please contact our accounts team who will be happy to help.

GST

All prices quoted are ex-GST unless specified.